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2400 Linglestown Rd, STE 302
Harrisburg, PA, 17110
United States


2016 Convention Sessions

May 5

Breakout Session 1 -  9:45 am – 10:45 am

Who are you BECOMING as a leader?

Jonathan Fanning, Leadership Development Expert, Jonathan Fanning Consulting

jonathan Fanning

Who are you BECOMING as a leader?

This engaging program draws from the lives of servant leaders who have left a lasting positive impact on the world around them.  Inspiring anecdotes include lessons from leaders such as William Wilberforce, Harriet Tubman, Walt Disney, Nelson Mandela, Margaret Thatcher, Gandhi, Mother Teresa, Winston Churchill, and Martin Luther King.  “Who are you BECOMING? introduces the two ingredients that the greatest leaders all have in common and a simple formula for enhancing leadership in your own life and organization.  In this thought-provoking speech and/or workshop, Jonathan shares lessons from the best leadership development organizations in the world as well as heart-felt examples of applying these lessons in Fortune 500 companies, entrepreneurial ventures, educational institutions, non-profits and at home!



nick MacMillan


Efficient Use of Clinical Resources: Patient Triage, Clinician Routing and Community and Focused Education (AARC CEUs Offered)

Nick Macmillan, Director – The MED Groups Respiratory and Sleep Network

During this program, we will discuss results of a recently released White paper intended to investigate the experience of OSA participants to a full face mask which has been designed with the intention of overcoming common side effects.  We will also address intervention methods that when used in a follow up program can drive business efficiencies and reduce non-revenue generating activity.  




Stephanie Green


Advanced ACA Concepts

Stephanie Morgan Greene, Esq., Executive Vice President, Business Development, ACU-Serve Corp.

During this advanced session, we will look into the real-world application of the Affordable Care Act rules on written order prior to delivery and face-to-face requirements.  Participants will learn how to handle the intersection of LCD coverage requirements with ACA requirements, and how best to “fix” problems before and after they occur.  This session presumes a basic understanding of the ACA, and will apply the rules using example patient files.




Breakout Session 2 - 11:00 am – 12:00 pm

Jim Greatorex

Branding HME Retail:  We can become great Caretailers!

Jim Greatorex, Business Development VGM Retail Services, The VGM Group

In this session we will discuss the HME Retail market and why it is growing.

We will outline who our customers are and what they want the brands they buy from

Discuss the branding process and how our industry relates to consumers.

Share some best practices for internal retail operations and building a retail culture

Stephanie Green


Advanced Oxygen Concepts

Stephanie Morgan Greene, Esq., Executive Vice President, Business Development, ACU-Serve Corp.

If you think you understand all of the ins and outs of oxygen, this is the session to test your knowledge! Join us in performing a mock audit of our oxygen patient to determine if we have the proper documentation necessary to support our claims, and discuss how any mistakes can be corrected.  In this session we will look at advanced documentation issues involving the interaction between the LCD and the ACA requirements, including diving into repair/maintenance as well as rental versus content documentation requirements.  This session presumes a basic                                            understanding of the oxygen LCD, and will apply the rules using example patient files. 

Cheryl Henniger

New Age DME for the Aging Population:  How Durable Medical Equipment Providers Can Prove Disease Management Expertise(AARC CEUs Offered)

Cheryl Henninger, RRT, CEAC, Independent Consultant

A new world of healthcare is evolving. While reimbursement for home medical equipment continues to decrease, claims audits continue to increase, and competitive bid continues to expand, there are a multitude of opportunities for home medical equipment companies- particularly in disease management.  Home medical equipment companies are already home care experts, and new market potentials exist for those who want to step outside of the box. 

Join us to discuss how home medical equipment companies play a vital role in improving patient outcomes in evolving healthcare models. This presentation will discuss the evolving healthcare models and the disease management opportunities that exist- specifically for companies with respiratory patients.

Breakout Session 3 - 1:15 pm – 2:15 pm

miriam lieber

Alternative Funding Sources - Being Forced to Diversify, What are Some of the Ways that HME Providers have Created Viability and Sustainability in the Current Environment?

Miriam Lieber, President, Lieber Consulting

With shrinking margins and increased third party scrutiny, payer and product diversification is a must. After shedding unprofitable business and increasing operational efficiencies, HME providers are ready to find alternate ways to boost and secure business. Join Miriam for a lively and collaborative discussion on alternative funding sources and ways to maintain viability in today’s vulnerable HME climate.

Joe Lewarski

The Home Oxygen Market: Where is the Market Going? (AARC CEUs Offered)

Joe Lewarski, BS, RRT, FAARC

VP of Global Respiratory and Sleep, Drive Medical Design & Mfg. & DeVilbiss Healthcare

How many patients are receiving long term oxygen therapy in the home?  Is the market growing or shrinking?  Because of the lack of centralized reporting, the size of the home O2 market has been difficult to determine.  This lecture presents a mathematical model to predict the size of the home O2 market in the US.


Stephanie Green


Advanced Documentation Concepts

Stephanie Morgan Greene, Esq., Executive Vice President, Business Development, ACU-Serve Corp.

In this session, we will use example power mobility device (PMD) patients to examine the way Medicare evaluates more technical, highly scrutinized documentation.  We will perform a mock audit on our PMD files, and determine if the documentation is sufficient to support a claim by, as Medicare often puts it, “painting the picture” with “objective data.”  We will review physician and physical therapy documentation to see if the records support the LCD’s stair-step approach of ruling out alternative treatments.  While the session uses PMD patients as an examples, the session is not limited to just PMD.  The concepts and discussions learned from the highly scrutinized PMD arena can be applied across all product categories.



Breakout Session 4 - 2:30 pm – 3:30 pm

Asela Cuervo

Telemedicine: Do you know what it is or whether it is of any value for your business?

Asela Cuervo, Esq., The Law Office of Asela Cuervo

Much has been said about the need for suppliers to harness the power of technology, especially its promise of increasing efficiencies and lowering costs. Telemedicine technologies are often touted as a sure way to capture those benefits. But do you know how or whether these technologies are recognized by payers? Can they be of value in your business?


Marketing for Today’s HME Retail

Jim Greatorex, Business Development VGM Retail Services, The VGM Group

Topics covered in this session include:

  • A Job Description for Marketing Execution
  • Building as Advertising Budget  
  • Sharing the Top 5 ways to get the Best ROI with your Marketing Dollars
  • Product Categories that Offer Great Opportunities

Nick MacMillan

BREATHE- Basic Respiratory Evaluation and Assessment at Home (CEUs Offered)

Nick Macmillan, Director – The MED Groups Respiratory and Sleep Network

A respiratory home care data gathering concept was introduced and launched to several thousand respiratory home care patients. Reported results will include participation, most common oxygen modalities used in the home, most common personnel servicing home respiratory patients and if there are correlations between the type of equipment the patient utilizes, who visits a patient and how often, and outcomes.

May 6

Breakout Session 5 - 10:00 am – 11:00 am

Miriam Lieber

Staff Today Requires an Entirely Different Skill Set -- What is it and How Does it Work Best?

Miriam Lieber, President, Lieber Consulting

The staff we needed 5 years ago is not necessarily what we need today. Management needs have similarly shifted. It is time to reevaluate the way employees are hired, trained and retained. Knowing the HME’s business needs are constantly changing, how does this translate to a new type of personnel? A discussion of how to work with tenured employees on new skillset requirements will be included in this critical session on HME staffing. From the interview to the orientation, new hires must know what is expected of them and how they will be trained for their job. A discussion of how to set goals, how to measure and monitor performance and more will be included in this candid and timely discussion. 

Joe Lewarski

Home Oxygen Therapy Safety (AARC CEUs Offered)

Joe Lewarski, BS, RRT, FAARC

VP of Global Respiratory and Sleep, Drive DeVilbiss Healthcare

Over the last few years there has been a growing concern and sensitivity regarding home oxygen safety, with a particular focus on the risk of fire.  As part of various patient safety initiatives, including those from third party accreditation organizations, home oxygen safety is an important concern for all home O2 stakeholders, especially the home O2 provider.

Asela Cuervo

Compliance Update: The Good, The Bad And The Downright Ugly

Asela Cuervo, Esq., The Law Office of Asela Cuervo

For many, the pace of recent changes in the legal and business climate for DMEPOS has been disorienting. And there is no reason to expect the pace to slow down any time soon. New regulations, court decisions, proposed legislation and contractor “interpretations” will affect the way you do business this year. Are there any shortcuts?