The 4 Cs of Patient Collections: Change, Coach, Cater and Collect
Presented By: Jennifer Leon
August 21 2019
1:30 - 2:30 pm ET
During this session, we will examine the truth behind what is really needed in a strong, solid patient collections strategy. Expect to walk away with ideas and tactics that will take the patient collections game to a whole new level.
We will explore how to:
1. CHANGE patient expectations and behaviors and learn how to secure those assets without extra labor resources.
2. COACH on why it’s more important than ever, and implement a companywide policy.
3. CATER to your patients by rolling out important features which in the end creates a better experience for you and them.
4. COLLECT by securing AutoPAY on items such as recurring rentals and supplies and be consistent with this policy.